We do not process any payments or request card information on our site. All bookings and payments are handled directly by the respective hotels. Therefore, any refund requests should be directed to the hotel where the booking was made.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to jontrixal.
Service refers to the Website.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
All bookings and payments are managed directly by the hotels listed on our website. We do not collect or store any payment information. Please contact the hotel directly for any payment-related inquiries or refund requests.